This policy has been formulated in accordance with the provisions of the General Regulations of the Autorité des Marchés Financiers (AMF) and AMF Instruction 2012-07. Its purpose is to inform investors (hereafter referred to as "Client(s)") of CSAM about the complaint handling procedure.

Only statements expressing dissatisfaction with are considered, while requests for information, advice, clarification, service, or provision are excluded.

The person in charge of handling complaints at CSAM is Jerome Castille.

Any customer wishing to make a complaint to CSAM is invited to send a letter to the following address:

• CoinShares Asset Management M. Jerome Castille, Managing Director 17 rue de la Banque 75002 Paris, France

Complaints may also be sent to CSAM by email at [email protected]. To ensure that we have received your claim, we recommend that you request an acknowledgement of receipt.

Processing times for claims are as follows:

• CSAM will send the customer an acknowledgement of receipt within 10 days if the claim cannot be processed more quickly.
• The complaint will be processed within a period that may not exceed 2 months from the date of claim submission.

Recourse: If you are dissatisfied with the outcome of your complaint, you may appeal to the AMF independent ombudsman for third-party asset management and investment services:

• Autorité des Marchés Financiers Ms Marielle Cohen-Branche AMF Ombudsman 17 place de la Bourse 75082 Paris Cedex 02 The AMF mediation request form and the mediation charter are available at https://www.amf-france.org/fr/le-mediateur.

For services provided in other countries of the European Union, CSAM informs you of the possibility of referring to the independent mediator of the Competent National Authority whose list is kept by the European Commission: FIN-NET members.

The procedures are confidential, free of charge, adversarial, and non-binding. Each of the parties may terminate the procedure at any time and retains the right to refer the matter to the courts. However, before referring the matter to the mediator, the customer must first contact the person in charge of complaints at CSAM.